hvac system

When you buy a new HVAC system, warranty agreements are often part of the purchase as well. In theory, if something goes wrong and needs to be repaired or replaced, the warranty is supposed to cover it.

However, some Collegeville homeowners don’t scrutinize the agreement enough and end up accidently voiding the terms of the warranty, leaving them liable for the repair or replacement costs.

Factors that Can Void an HVAC Warranty

Here are some common actions that can void an HVAC warranty and how you can avoid them:

  • Not registering warranty – One of the first things you should check for with a new warranty agreement is whether or not you have to register it. Often, you need to call the provider to register it or else it’s not valid.
  • Using the wrong parts – Warranties can and do typically specify who fixes a problem and what parts are used to fix it. Companies typically don’t want to pay for you to use parts from a different manufacturer.
  • Incorrect installation – If your home’s HVAC system isn’t installed correctly, it may void the warranty. Just like most products, the warranty only covers damage or defects through normal use. To ensure the HVAC system is installed correctly, choose certified contractors. Cutting corners by choosing the cheapest option may be more expensive in the long run.
  • Not performing annual maintenance – Preventative maintenance helps keep the HVAC system performing well and also prevent breakdowns from occurring. Most warranty agreements include a clause that states basic maintenance is expected. This is to stop people from abusing the system and trying to be reimbursed anyway.
  • Not recording maintenance work – If you have maintenance performed on your HVAC system, don’t make the mistake of not keeping receipts. Warranty providers typically require proof that you did, in fact, take care of the system, and the problem wasn’t preventable.

If you have any questions about warranty agreements and the HVAC system in your Collegeville or King of Prussia region home, contact New Age Air for expert advice at 610-298-0271.